Some Apple iPhone users are reportedly experiencing an issue with FaceTime and iMessage. The issue is said to be a result of an eSIM bug. The eSIM bug is reportedly disabling FaceTime and iMessage, preventing users from using these services.
Bloomberg’s Mark Gurman claimed that he is facing the issue when connected to T-Mobile eSIM account on his iPhone, according to the Phonearena.
As per recent reports, Gurman isn’t alone, several users have also reported similar issues on other carriers. Meanwhile, Gurman has posted the issue on his official Twitter handle that reads,
“There is a very nasty iPhone and @TMobile bug where iMessage and FaceTime for a device’s phone number will randomly deactivate and there is no way to reactivate it”. “The only solution that worked for me is getting a new physical SIM card. An extremely disappointing issue, says Gurman.
According to the report, the bug is affecting iPhones running iOS 15.4, iOS 15.5 and iOS 15.6 beta 1.
Other users have also reported the same issue and some probable solution that has worked for them. One of the solutions is buying a new physical SIM and inserting it into the iPhone as Gurman suggested. However, some have reported that deactivating and reactivating the eSIM solved the issue for them.
It is also important to note that the bug isn’t limited to the regions in the US. An Airtel user in India too has reported that he was unable to activate while using eSIM and he has to swap the new physical SIM to make FaceTime and iMessage work.
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