Tag: Top Business Benefits of Outsourcing Call Center Support
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Top Business Benefits of Outsourcing Call Center Support
Enterprises often struggle with providing quality after-sales support. It leads to low customer satisfaction and negative feedback on social media. It is because most enterprises focus on product development, branding, and sales. After-sales support or technical support is a non-core activity. However, the majority of customer interactions after sales still happen by phone. It is…